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One Vendor:
Providing Complete Solutions
NXGEN is a premier provider of credit card and check processing, report integration and comprehensive service. We have 11 years of experience and expertise in all aspects of government payment services, specializing in Service and Convenience Fee programs.
Services
Products
County Specialty
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Payment Methods
Acceptance Environments
Payment Solutions
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Payment Models
Revenue Neutral
A revenue neutral solution offers the ability to direct 100% of the face value of fees and financial obligations to the county. A Convenience or Service Fee is charged to the cardholder. Those fees as well as all processing costs will then be directed to NXGEN.
Revenue Positive
This option offers the ability to obtain the full amount of the fees and financial obligations, as well as the Convenience or Service Fee that is charged to the cardholder. With this model the county is responsible for the processing costs.
Traditional Merchant Account
Departments may not be able to surcharge their residents for services. In this case they will be setup with Cost Plus rates and fees. The Cost Plus pricing plan will minimize expenses associated with processing credit cards and checks.
Regulations
Service Fee - VISA/MasterCard Rules
- Allowed only for IRS, State Income Tax and Property Tax
- County has to register thru Visa and MasterCard
- Percent or Flat Fee Allowed
- Transaction and Fee can be split
| Payment Method | VISA/MASTERCARD | ACH |
| Face to Face |  |
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| Internet | |
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| Mail / Phone | |
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Convenience Fee - VISA/MasterCard Rules
- Fines, Bond Rooms, Traffic Violations, DMV, Justice Department, Building Permits, Parking, Recreation, Utilities, Health, other departments
- Fees charged on method of payment, not type of payment
- MasterCard:
- Percent or Flat Amount
- Transaction and Fee can be split
- Visa:
- Flat Fee (no sliding scale or percent)
- Transaction and Fee cannot be split
| Payment Method | VISA/MASTERCARD | ACH |
| Face to Face | (MasterCard Only) |
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| Internet | |
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| Mail / Phone | |
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Court Clerks
Reducing Costs from the Street to the Courthouse
The Point of Citation program effectively streamlines the bond posting process. It runs on an Internet web application providing a Card Present, Over-the-Counter solution for:
- Bond Rooms
- Squad Cars
- Circuit Court Clerks
- Internet
The POC Program is customizable to handle multiple traffic citation fines and warrant/ bond posting combinations in a single transaction. The system is also customizable to address Cross County recognition by itemizing Home and Secondary County. NXGEN's POC Program has the unique ability to integrate with accounting and ticketing software.
Processing Transactions
The architecture of the program is open ended, allowing each county to collect data specific to their needs. Fields can be setup to auto-populate, chosen from a drop down menu and/or be required.
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Transactional Data
Reporting is customized to each counties designation. Reports are parameter and filter driven. Example data includes:- County
- Jurisdiction
- Officer
- Credit Card
- Ticket Amount
ACH Funding
NXGEN initiates an ACH Payment the same day the processor funds each transaction. Provided with each ACH payment are:- Detailed Batch Report
- Month-to-Date Report
- Year-to-Date Report
Property Tax
Simple. Efficient. Complete.
Now taxpayers can pay property taxes using their credit card.
| No Statement Fee |
No Processing Fee |
No Monthly Minimum |
| No Application Fee |
No Integration Conflicts |
No Setup Fee |
How It Works
- Tax clerk enters the property tax amount to be paid and the program calculates the associated “Service Fee” and prints two receipts.
- Cardholder signs two receipts, one for Property Tax and the other for the Service Fee.
- Property Tax funds are instantly sent to the County/Municipality’s bank account and the Service Fee funds are sent to the Processor to cover processing costs.